Service & Support
Broighter Networks is offering comprehensive Service & Support from the Pre-Sales phase, through the deployment and at any time during the operation of the high-bandwidth connections that are provided.
There is no one-size-fits-all when it comes to high-bandwidth services, for this reason, we customise all services for you. We can build a complete customised network for you or just adjust the configuration of our connections to your requirements.
Best Possible Support
From other service providers you will have heard of multi-hour response times. Not from Broighter Networks! Our response is typically 15 minutes! That means that in case something goes wrong, you will know within 15 minutes what we are doing to fix it and when we expect the service to be back.
And we are here for you 24×7 for any other enquiries. When you ring us, you won’t talk to a call centre agent, but to a person who knows everything about your service!
We Care About Your Business
Broighter Networks is big enough to provide and support a reliable high-bandwidth service and small enough to genuinely care about your business. You are important to us and we will look after your connections in the best possible way.
Reliable Network and Reliable Partner
We understand that you need the connectivity ALL the time and we have built our network infrastructure to make sure that you can rely on our services.
Broighter Networks is providing highly reliable high-bandwidth services for close to 20 years and we are not going anywhere. So if you are looking for a reliable, stable and competent partner that is hugely experienced and trusted by businesses in all sectors, then you have found us!
Pure and Raw Bandwidth
“No Contention” and “No Oversubscription” means exactly that if you use services from Broighter Networks. We give you raw bandwidth in a fully transparent way. End-to-end!
We Have You Covered
Our main focus is on the Greater Dublin area where we have our own fibre optic and microwave infrastructure. And for all your service requirements outside of Dublin or internationally, we have solutions that integrate perfectly with our own network infrastructure and are provided by the best available national or international cooperation partners.